If I choose to return my mattress, how do I do this?

We recommend committing to your Haven for a minimum of 30 days. Your body needs time to adjust to a having a firmer and more supportive surface. If you still are not happy, email our support team at customercare@havensleep.com. Or call one of our Customer Service Representatives at +1-844-MYHAVEN and they will discuss the return with you. We attempt to arrange a reasonable response time to pick-ups, but full size mattresses often require more time to coordinate depending on areas.
NOTE: only one mattress return per household.

Contact Us

Not finding what you're looking for? Contact Us Directly