Common Mattress Questions
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Do you need to flip the mattress?
No, your Haven mattress is not designed with a top and a bottom side-there are layers of specialty and SleepDeep HD Gel Foam that wouldn’t be taken advantage of if the mattress was flipped. You should however rotate the mattress 180 degrees every six months. -
We have engineered the top layers of Haven to be well vented for cooling and comfort. Be careful when selecting a protector to ensure it works with these technologies. Haven mattress protectors are available in our bedding section and feature improved breathability and even an option with cool ya...
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How firm are these mattresses? What is APR?
We offer range of firmness and contouring across our most popular mattresses. We use High Density Bio foam as it is very firm. This is ideal for additional support that's needed for proper spine alignment. This works in harmony with the innerspring coils found in our hybrid models. Our comfort l... -
How many coils does a Haven LUX Pillowtop have?
Pocket coils have become the industry standard for lowering pressure points and providing good support. The industry average for coil counts in North America is 800 coils in a queen size. The Haven Lux Hybrid Pillowtop is designed to reduce motion transfer and better contour your pointed parts. W... -
How much does a Haven mattress weigh?
Rejuvenate Twin/Twin XL - 39lbs Full (Double) - 52lbs Queen/RV Queen - 60 lbs King/Cali King/RV King - 80lbs Hybrid Twin/Twin XL - 60lbs Full (Double) - 70lbs Queen/RV Queen - 90lbs King/Cali King/RV King - 115lbs LUX Hybrid Twin/Twin XL - 75lbs Full (Double) - 85 lbs Queen - 112lbs King/Cali K... -
Is Haven mattress bed-bugs and dust mites free?
Many folks prefer the natural materials of Haven for their ability to prevent bed bug nests. The density of our foams and latex make a poor breeding ground for these un-welcomed guests. -
All foams in our Haven and HIBER mattresses are CertiPUR-US certified, meaning they are: Made without ozone depletes Made without PBDE flame retardants Made without mercury, lead, and other heavy metals Made without formaldehyde Made without phthalates regulated by the Consumer Product Safety Com...
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Is there any CFC materials in Haven?
Nope! -
I want to know more about layers in your LUX Rejuvenate and LUX Hybrid Pillowtop mattress...
Building a mattress that can be comfortable and supportive at the same time is a challenge. It takes more than just density to achieve our engineering goals. Our Haven design and engineering team is not a start-up. We have over 30 years of mattress industry expertise designing mattress for some o... -
Should I go with LUX Rejuvenate or LUX Hybrid Pillowtop?
Haven was Canada's first on-line retailer to deliver to you your choice of an all-foam or coil hybrid mattress types. In general terms, stick to what you know and enjoy. If you love the high-end coil beds of nice hotels pick the LUX Hybrid Pillowtop. If your best sleeps have come from the motion ... -
Should my next mattress be an All-foam or Hybrid type?
In general terms its ussually best to stick to what you know and enjoy. If you love the bounce and more traditinal feel of coil beds common in most nice hotels pick one of our hybrid options like our LUX Pillowtop Hybrid. If your best sleeps have come from the added motion isolation you get of al... -
What are the dimensions or sizes of Haven mattresses?
We follow North American mattress industry sizing standards, but please note that the handmade nature of Haven production allows for 3/4" of sizing variation: | Size | Measurements | | ---- | ------------- | | Twin | 38" x 74" (ideal as a youth bed) | | Twin XL | 38" x 79" (ideal for a tall s... -
What are the mattress box dimensions?
All Havens are made fresh in our Canadian production facilities, and compressed, rolled, and boxed for delivery. This process keeps shipping extremely efficient and convenient! ALL Sizes Mattresses Box Dimensions - 43" x 19" x 19" -
A hybrid combines the advantages of an all-foam mattress with the feel and spring of a conventional innerspring mattress. Using all natural foams and latex we produce and more natural and healthy product than a traditional coil bed.
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What is Haven's Cooling Gel Made From?
What materials are used in Haven’s cooling gel? Haven’s cooling gel is embedded within a sophisticated blend of materials designed to enhance your sleep environment. The core component is a plant-based foam, which not only provides comfort and support but also ensures zero off-gassing and a low V... -
What is the difference between the HIBERNate and the HIBER6?
They are actually both the same mattress! We just market them both differently since we found that most shoppers looking for mattresses for their kids loved it, but its also popular with folks looking for RV beds, bunk beds or other applications where space is a premium and the low-profile 6" hei... -
What is the size of a Haven RV mattress?
At Haven, we understand that not all sleeping spaces are the same. That's why, in addition to our standard North American mattress sizes, we also offer a selection of sizes specifically designed for RVs, trailers, and other areas with limited space. But if you have an unusual space and require a... -
What kind of materials is Haven made from?
Our cover features premium fabric woven in Canada that contains Natural Bamboo content, and STA-Cool Moisture Management Technology. STA-Cool transports moisture away from the body helping you maintain a comfortable body temperature for a more restful sleep. Talalay latex is used in our LUX Reju... -
What kind of mattress is Haven?
Haven Sleep Co. is a modern specialty foam-based mattress manufacturer with history dating back to 1949. Engineered using contemporary Plant-based foams, Visco memory foam, and our luxury models are also topped with natural Talalay latex. All Havens are fitted with a cover made from plush textile... -
What layers does a Haven LUX Rejuvenate have?
1" of natural vented Latex, infused with Copper top, 3" Transition Layer (Offered in classic firmness from head to toe, or zoned with Advanced Pressure Relief) 6" High Density firm Support layer. -
What type of bed frame should I use / Do i need a boxspring?
Your Haven is designed to work with new box springs, slatted frames, or with it sitting on the floor. Essentially a flat, firm surface is required. All Haven mattresses can also be used on an adjustable bed frame however, should always be placed in the flat position when not in use. We also offer... -
Personal preferences rule the day. All foam type beds tend to be superior for motion transfer isolation. This deadening or dampening can provide a firm resistance. In contrast, hybrid mattresses have a kinetic advantage. As the spring is compressed it stores energy to be released. That suspension...