See remote instructions and also Q&A above to make sure your remote has working batteries and also synced with your bed. If it is, then first check your power outlet where the bed is plugged in to make sure it is working. A lamp is a great way to test this. If you have power, then check the red light on your bed’s control box to make sure that it is on. If you need further help, call us at 844-694-2836 and our customer care team will be happy to assist with troubleshooting and warranty if needed.
